These Terms and Conditions set out the whole agreement between you and us for the supply of services and constitute an agreement between you and us. Please ensure that you read and understand these Terms and Conditions because you will be bound by them.
A. “Class” means a facility owned and operated by Hayley Anderson Fitness.
B. “Class Rules” means the rules and regulations governing the use of a Hayley Anderson Fitness Class.
C. “Hayley Anderson” “us” “we” and “our” means Hayley Anderson Fitness.
D. "Member" "you" and "your" means on-going card payers, standing order, annual and daily prepaid members.
E. "PARQ Questionnaire” –means the physical activity readiness questionnaire completed by you online.
Terms And Conditions
Face to Face classes- Ripon and Melmerby
A. You must be over the age of 16 to attend Hayley Anderson Fitness classes
Children under 16 are not permitted in the venue.
B. You must complete the PARQ "Pre Class" Questionnaire before you start your first class and by completing the PARQ Questionnaire warrant to us that you have no known condition or are undergoing any treatment that would prevent you from being capable of physical exercise in all material respects.
The PARQ questionnaire must be completed every 6 months minimum OR whenever a change occurs to your health, whichever is soonest.
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C. When signing up for any classes, live online, on-demand or face to face, you agree that you have been honest in answering your health-related questions on the PARQ and agree to update the PARQ with any new illnesses or injuries and advise Hayley Anderson before exercising.
D. On entry into a Membership Agreement and every time you enter a Hayley Anderson Fitness Class during your membership, you warrant that you have no medical conditions known to you that would mean that you are not capable of all forms of exercise and that such exercise will not be detrimental to your health. If in doubt, it is your sole responsibility to consult a medical practitioner or to not go to any classes/tell an instructor/cancel your membership.
E. You acknowledge that by taking part in any of the exercise classes, live online, on-demand and face to face that injury can occur and will not take legal action against Hayley Anderson Fitness or Hayley Anderson if you become injured by partaking.
F. Your membership applies to you personally: you cannot lend, assign or transfer it to another person.
IG. We reserve the right to make or change minor points or amendments in this Membership Agreement without notice to you.
Pay Monthly Subscription for Ripon/ Melmerby classes:
Pay Monthly
1 class per week- £29
2 classes per week- £49
3 classes per week- £68
4 classes per week- £79
Same class each week- no "pick and mix" option
*Monthly payments will automatically debited onor around the same date of each month during 2025, excluding August.
(There will be no payment during August 2025 as there will be no classes.)
*I have worked out the monthly payment amount taking into account how many classes I will be doing througout the year- some months will have more classes than others- I've averaged it out, but the payment will be the same p.c.m (excluding August when there will be no payment made)
*If there is a problem with payment, your space may be lost- please let me know asap if you have a change of bank details
Which dates are included?
*Please refer to the table on the "Pay Monthly" page of the website, showing which classes have "Pay Monthly" spaces available and also the exact dates which are included this year, as well as the dates I will not be doing classes.
If you are unable to attend
If you can't make any of the listed classes for any reason (including sickness/holiday etc) there are no refunds, discounts or swaps on missed classes.
However, if you know in advance that there are any sessions you are 100% going to be unable to make, please let me know so that I can ensure we have a full class each week.
If I need to cancel a session
*On the very rare occasion that I need to cancel a scheduled class, I will refund the cost per class amount to your usual payment method, using the amounts shown below ....
1 class/week subscription- £7.40 per class cancelled
2 classes/week subscription- £6.25 per class cancelled
3 classes /week subscription- £5.80 per class cancelled
4 classes/week subscription- £5.05 per class cancelled
Cancelling your "Pay Monthly" subscription
To cancel your "Pay Monthly" space(s) you must let me know by the 17th of the previous month.
If you cancel after the 17th of teh previous month, then one more payment will be due.
The 14 day notice period allows me to sort out my registers, accounts, spreadsheets, social media, graphics, advertising and PAYG availability in plenty of time, before the new month commences.
Please note that this applies NO MATTER WHICH DATE YOUR PAYMENT IS TAKEN DURING THE MONTH
To clarify:
To cancel your subscription during 2025, you would need to let me know by the following date at the absolute latest for me to cancel your next payment-
To cancel February classes- you need to let me know by 17th January
To cancel March classes- you need to let me know by 17th February
To cancel April classes- you need to let me know by 17th March etc......
Pay As You Go- Ripon and Melmerby Classes
Spaces are subject to availability
Book a PAYG space via the website "Pay As You Go" page
Once booked, there are strictly no refunds, swaps or transfers for any bookings
ON DEMAND subscription- Online Recordings only
Monthly “On Demand” Online subscription membership entitles you to unlimited on demand recordings on a monthly basis.
This is a rolling monthly subscription.
To cancel an On Demand online subscription, please get in touch to cancel.
No notice period is required for cancelling an online On Demand recordings membership, but if a payment has already been made, no refund will be issued.
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FACILITIES AND SERVICES
A. Class hours and location venue are subject to change and we will normally provide 2 weeks written/emailed notice where reasonably practicable.
B. Hayley Anderson will be entitled to take up to six weeks of "annual leave" during the year from doing live classes.
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CLASS AND WEBSITE USAGE RULES
A. The tools and information on the Hayley Anderson Fitness site are intended as an aid to improve health and do not offer medical advice.
B. If you suffer from, or think you may suffer from, a medical condition you should consult your doctor before starting a weight loss and/or exercise regime. If you decide to start exercising after a period of relative inactivity you should start very slowly and consult your doctor if you experience any discomfort, distress or any other symptoms. If you feel any discomfort or pain when you exercise, do not continue.
C. The tools and information on the Hayley Anderson Fitness site are not intended for women who are pregnant or breast-feeding, or for any person under the age of 16.
D. If you suffer from any food allergy, it is your responsibility to check the ingredients of food items.
E. Hayley Anderson Fitness uses information provided by manufacturers, producers and retailers and does not recommend or warranty any claims made for any product.
CLASS USAGE RULES
A. We may cancel or suspend your membership without notice if you break these rules.
i. You must wear appropriate clothes and shoes to the classes. i.e. No jeans or flipflops are permitted.
ii. You must not put the health, safety or wellbeing of other members or Hayley Anderson at risk.
iii. You must not allow other people to use your membership to attend classes.
iv. You must not behave in a violent, rude or threatening way or in a manner which distresses or causes discomfort to other class members or Hayley Anderson.
B. We may refuse admission to or ask you to leave the relevant class if Hayley Anderson reasonably believes that you have broken any section of this paragraph. No refund will be given if you are asked to leave a class in such circumstances.
C. We are not legally responsible for any possessions you lose or that are damaged or stolen at the venue by anyone unless we have been negligent.
D. If you have an accident or injure yourself at a class, you must report this to Hayley Anderson immediately.
E. No refunds/swaps/amendments or transfers are permitted for Ripon block bookings.
F. No refunds or transfers are permitted for Pay As You Go online classes, if not cancelled within 48 hours of the class start time, unless under extreme circumstances and agreed with Hayley Anderson.
G. Please ensure that you arrive before the start time of the class at in-person classes. If you arrive after the start time, you may not be able to take part. No refund or transfer will be given because of late arrival.
H. If a class is cancelled due to extreme weather conditions or instructor illness, classes will be transferred or refunded.
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WEBSITE USAGE RULES
A. We may cancel or suspend your membership without notice if you break these rules
i. You must not allow other people to use your Login to view your profile and other members information.
ii. You must not behave in a violent, rude or threatening way or in a manner which distresses or causes discomfort to other members or Hayley Anderson.
DATA COLLECTION
A. During the course of your membership, Hayley Anderson Fitness may collect certain personal information about you including personal details, financial details and information about your health. We will use this information for purposes including managing your membership and communicating with you. You will always be given the opportunity to opt-out of such communications via the website. You have the duty to keep your personal information up to date and to inform us of any significant changes.
B. We reserve the right to take photographs/film of our classes (which may include you, provided your inclusion is incidental) for press and promotional purposes.
You must inform Hayley Anderson Fitness in writing, if you do not want photos of you to appear on the website or social media platforms.
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C. As a member of Hayley Anderson Fitness, you acknowledge that you have read and understand the provisions of the Privacy Policy and that you agree that Hayley Anderson Fitness may collect, use, process and disclose your personal information as described.
REFERRAL COMPETITIONS AND/OR INCENTIVES
A. No alternative prize is available and the prize is not transferable. There is no cash equivalent.
B. The competition is open to all members, who must be aged 16 or above.
C. Closing date is midnight on the end date given for each competition.
D. Winners will be drawn at random from all entries and will be notified within 14 days. Winners agree to use of their name, photos and video of them receiving the prize to be used in any promotional activity referring to the competition.
E. We reserve the right to change any incentive/competition at any point with no prior warning.
CHALLENGES, PARTIES, AWARDS, EVENTS, FUN RUNS, WALKS
A. Awards are only given to members who meet the rules of the challenges.
B. No alternative prize is available and the prize is not transferable. There is no cash equivalent.
C. All payments made are non-refundable under any circumstances, except when there is a cooling off period (14 days after payment has been taken).
FORCE MAJEURE
A. For the purposes of this agreement, a Force Majeure Event means an event beyond the reasonable control of Hayley Anderson Fitness including but not limited to strikes, lock-outs or other industrial disputes (whether involving Hayley Anderson Fitness or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.
B. Hayley Anderson Fitness shall not be liable to you as a result of any delay or failure to perform its obligations under this agreement as a result of a Force Majeure Event.
C. If the Force Majeure Event prevents Hayley Anderson Fitness from providing any of the services for more than 90 days, we may, without limiting its other rights or remedies, have the right to terminate this agreement immediately by giving written notice to you.
ONLINE CLASSES
A. Due to the nature of virtual class delivery and the instructor not being physically present, you assume all responsibility for your safety and welfare.
B. Stay hydrated during the class, drink whenever you need it, keep a window open and ensure you have a space free from any obstacles or hazards.
C. Do not continue exercising should you feel pain, light-headed or dizzy.
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D. Take each class at your own pace and choose lower impact options if you find the high impact moves too challenging.
COVID-19
A.I agree not to attend the class if I have COVID-19
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B. I understand my contact information will be available for track and tracing purposes if required.
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C. I agree to adhering to all the above or whatever the current government advice may be, in the event that any of the above information may no longer be the current advice.